IDC Design Engineering Services
IDC research on Legal Services, Management Services, and Professional Services.

• A Customer Survey: Hosting Infrastructure Services
  This IDC study contains results from a survey conducted to gain some insight into the views of customers regarding hosting as part of outsourcing. The results are discussed in the context of the wider issues around hosting, highlighting the importance of the market as well as understanding what it is and how it can as a delivery model address some of the challenges faced by organizations today. "Adopting a hosting model may be one way to go in order to address the environmental and socioeconomic concerns of Green IT. This in turn, in itself, would produce some real hard returns and improvements to the bottom line. However, the customer needs to see the value in this. As part of the hosting arena, there are also the newer SaaS- and utility-based models, which are two emergent areas which are two more strands to the hosting bow and certainly present strong services opportunities," says Marina Beale, senior market analyst, Smartools Group, IDC Australia.
• United States Black Book, 2Q08
  This IDC Pivot Table is the Version 2, 2008, release of IDC's United States Black Book, covering new and updated forecasts for IT spending in the 50 U.S. states plus the District of Columbia across 15 vertical markets. IT spending forecasts for the period 2007–2012 focus on 16 market segments across hardware, software, and services for states in all regions including the Northeast, Midwest, West, and South. The data is based on the IDC's 2Q08 Worldwide Black Book.
• Western Europe, Vertical Markets Enterprise Applications Spending, Forecast 2007–2012
  This market analysis offers an overview of spending in packaged applications by vertical market in Western Europe and in the five largest countries in the region. Five-year forecasts, derived from both demand-side and supply-side information, are provided together with an analysis of key drivers and inhibitors for packaged applications spending in each industry. This study is one in a series of IT market segmentation studies covering the IT marketplace in Western Europe. Spending data is provided for 2007–2012, with details for France, Germany, Italy, Spain, the U.K., and the rest of Western Europe. Each regional and country forecast is segmented into the following 12 vertical markets: discrete manufacturing, process manufacturing, transport, communications, utilities, retail/wholesale, financial services, business services, government, healthcare, education, other. "Opportunities for fast growth will be found across a number of vertical markets over the forecast period. Government and healthcare will be the fastest-growing sectors, both in the short term and through 2012," said Serena Da Rold, program manager, IDC European Vertical Views, "At a country level, Spain will continue to produce the strongest growth rates, though slowing down gradually from 2008 onwards, with the best opportunities in transport, discrete manufacturing, and government."
• Western European Vertical Markets, Trends and Drivers for Enterprise Applications Spending, 2007–2012
  This market analysis offers an overview of the current situation and future growth trends by industry sector for the packaged application software market in Western Europe, over the 2007–2012 timeframe. The assumptions and trends analyzed in this report are consistent with the forecasts published under IDC's European Enterprise Applications with Vertical Views service in the third quarter of 2008. This study is one in a series of IT market segmentation studies covering the IT marketplace in Western Europe. The key trends that shaped demand for packaged applications in 2007 are analyzed, in the context of current macroeconomic and business context, across industry sectors and countries, and forecast through 2012. Expected trends and investment drivers are detailed for the following vertical industries: discrete and process manufacturing; retail/wholesale; transport; communications; utilities; financial services; business services; government; healthcare and education; other. "The economic climate has been progressively deteriorating over the past year, and particularly since the start of 2008, as both the current state and the outlook for most economic fundamentals worsened across Europe," said Serena Da Rold, program manager, IDC European Vertical Views. "Even though investments are set to become increasingly selective, expectations for the short term appear relatively resilient. Government, particularly at the local level, and healthcare, together with utilities in the short term will generate strong growth opportunities for packaged applications vendors, largely thanks to EU regulations and guidelines which are playing an important role as a driver for IT modernization and applications adoption."
• The Irish IT Market: Vertical Market Views 2008
  The Irish IT Market: Vertical Market Views 2008 study is IDC's third edition of its authoritative and comprehensive view of the Irish ICT sector by industry sector and organization sizeband. For those operating in Ireland or those wishing to break into this market, this study provides an invaluable tool for the development and implementation of strategic business plans. Two major sources of information were used to compile this study. From the demand side, the author used data from IDC's annual survey of the Irish IT market in which IT executives in commercial and governmental organizations and public sector institutions were interviewed on their views and attitudes to IT as well as IT spending intentions. This was combined with information gained from IDC's ongoing research with vendors operating in the Irish market to produce its most detailed analysis ever of the Irish market. Commenting on the study, author John Gilsenan said, "With the downturn in the economy affecting all organizations, this report provides detailed insight into the relative impact we expect to see in the different vertical sectors of the IT market."
• Egypt Vertical Markets 2008–2012 Forecast
  This IDC study provides a detailed overview of IT spending trends and forecasts for 17 vertical markets (or industry sectors) and 10 product categories including hardware, packaged software, and services in Egypt. The study includes an overview of key industry developments; industry challenges, vertical-specific IT drivers and trends, and tables detailing IT spending by vertical market for each product for the period 2007–2012. Analysis is based on continuous research and monitoring of users' IT spending, emerging purchasing patterns, and supply- and demand-side research. "The Egyptian IT market will grow steadily through 2012, though spending per capita and per company will remain low. The government, telcos, finance companies, and professional services firms are all set to increase their share of IT spending, since they have both a full range of business needs and the funding and expertise required to solve them." – Vertical Markets Manager Robert Rosenthal, IDC Dubai
• Western Europe Disk Systems Solutions (SAN/NAS/DAS) by Vertical Market, Forecast 2007–2012
  This study provides a map of short- and longer-term opportunities, highlighting purchasing patterns and drivers by vertical market for external disk systems solutions. An analysis of spending for SAN, NAS, and external DAS solutions in Western Europe is provided for 11 vertical markets over the 2007–2012 period. Forecast data is also provided to subscribers in pivot table format for France, Germany, Italy, Spain, the U.K., and the rest of Western Europe. Detailed analysis of trends and assumptions by vertical market for the external disk systems market, consistent with this study, can be found in the recently published Western Europe, Vertical Markets Disk Systems Spending, Forecast 2007–2012 (IDC #SS01Q, July 2008). Vertical markets covered include discrete manufacturing; process manufacturing; retail/wholesale; transport; communications; utilities; financial services; business services; government; healthcare and education; and other. "Financial services will remain the largest revenue opportunity for external disk systems vendors, across all three installation environments, and particularly in SAN and DAS, although its relative share is forecast to see a significant decrease over the next few years. Larger SAN projects might now be downsized or postponed as budgets are expected to become even tighter in light of the current crisis, but necessary upgrades, spending related to regulatory compliance and risk management, and investments which will result in lower operational costs will continue to b